Examine and analyze customers’ needs, prepare specifications, design modifications, and other pertinent information related to the proposed installation.    

• Design engineering layouts of staircases and steel-fabricated stairlifts.
• Custom-engineer design modifications when needed.
• Work with 3D measuring software to transform a point cloud to a usable model.
• Communicate verbally and electronically with dealers and end users on details needed for layouts
• Create work orders and provide technical support to the Fabrication Department.
• Create illustration and text for comprehensive installation instructions.
• Create Bills of Material.
• Provide accurate and up to date application information in software for company-wide reference
• Provide verbal technical support of product information to internal departments.
• Converse with dealer network to provide application assistance, as well as troubleshoot installations and product questions.
• Participate in department meetings to keep team apprised of effort; provide error proofing ideas; offer innovative ideas and techniques.
• Driver’s license required

Education and Experience: 

• Required:Two year Technical Degree or equivalent experience

• Preferred: Two or more years design experience with AutoCAD and SolidWorks engineering software or equivalent

• Experience with Excel, Smartsheet and Salesforce a plus

• Preferred:  Knowledge of Lean Processes

Skills and Abilities: 

• Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form. 
• Create business-level written correspondence and verbally present information to internal and external customers. 
• Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.  

Working Conditions/Physical Demands:

• Regular office environment.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or touch; and talk and hear.  
• The employee is regularly required to stand, walk, crouch, kneel, and reach.
• The employee is required to lift up to 50 pounds, occasionally.
• The employee is required to use hand tools.
• The employee is required to use measuring equipment.