Coordinate the Applications operations to meet department and corporate goals. Analyze customers’ needs, prepare specifications, design modifications, estimates and other pertinent activities related to product application and installation. Identify and implement productivity improvement plans. Supervise the Applications teams and work in conjunction with sales, engineering, and manufacturing personnel to support company policy. Provide leadership for team members and act as liaison between customers and the company on engineering matters regarding product application, sales, installation, and services. 

• Supervise applications designers who support the Stairlift, Vertical Platform Lift, Home Elevator and Vehicle Lift product lines.
• Coach personnel in meeting goals; create, implement, and document productivity and quality improvement plans, in addition to managing departmental productivity enhancements.
• Direct the work of team members of assigned product lines (not under direct supervision).
• Recruit and train new employees under direct supervision.
• Design engineering layouts of custom curved Stairlifts, Vertical Platform Lift installations and Vehicle lift applications.
• Liaise with dealer and 3^rd party networks to provide application, installation, technical and sales assistance, as well as troubleshoot installations and answer product questions.
• Schedule department workflow to maintain application quality and quantity goals; collect and analyze data to support daily activities.
• Supervises design functions including the creation of Bills of Material and work orders; provides technical support to the manufacturing, fabrication, and assembly departments.
• Lead and/or participate as a member of corporate product and process improvement projects.
• Participate in Continuous Improvement processes (CI) for applications driven items including root causal analysis as well as creating, validating, and implementing solutions.
• Provide accurate and up to date application information in software for company-wide reference (i.e. Dashboards on daily workflow, which company products align with 3rd party vehicles and mobility devices).
• Document, analyze and reduce non-conformances through identification and implementation of standard processes and procedures.
• Supervise the Creation of illustrations and text for installation instructions; provide technical support of product information to internal departments.
• Support Product Development and Sustaining Engineering projects with Application market knowledge and preparing application team members for new product launches.
• Oversee custom-engineer design modifications (SPOs) as needed.
• Read, analyze, and interpret a variety of information, such as Drawings, Bills of Materials, technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form. Create business-level written correspondence and verbally present information to internal and external customers.  

Education and Experience:

• Bachelor’s Degree (Engineering or other technical degree preferred) and minimum of 5 years of experience supervising engineers/designers.
• Experience with design software (2D & 3D Cad, SolidWorks, DriveWorks, & AutoCAD).
• Project Management experience on a multi-departmental level is a plus.

Skills and Abilities: 

• Read, analyze, and interpret reports and legal documents. 
• Write articles at publication level that conform to prescribed style and format. 
• Effectively communicate information to employees, management, customers, regulatory agencies, and members of the business community. 
• Requires job related software skills and Microsoft Office proficiency.  

Working Conditions/Physical Demands:

• Office environment, with occasional lifting up to 50lbs, squatting and full range of motion.
• While performing the duties of this job, the employee is regularly required to sit or stand; use hands to handle or touch; talk and hear.
• Occasional travel both domestically and internationally may be required (typically less than 10%)